Sunday, November 8, 2009

The First Week

Howdy All,

The first full week is done. What did you think? What did we think?

We are extremely happy by how the neighborhood has responded to us. We already feel like we've been accepted as a neighborhood fixture. It's great to see not only people working in the area stopping by for lunch, but also the students from Stuyvesant H.S., BMCC, and especially all the kids from PS 234. And we must be doing something right as we are already starting to see many of you coming back.

But it hasn't all been perfect. It is our first week, and no matter how much time we spent getting ready, it's not until you open up, that you see what works and what does not. We have to say, our first day, October 29th, was not good. Not good at all. If any who are reading now, visited us on that first day, we apologize. We were not ready to have 40 people waiting for us to open on that first day. We know we made mistakes. We know many of you were not happy with what you got and we profusely apologize for that. We learned a lot this past week and know we will continue to learn over the next several weeks. We hope that you will see and appreciate what we are trying to do and stick with us as we work towards providing the best burger and fries. Not only from a truck, but anywhere in NYC. We really feel that we are capable of that, and will achieve that in a short period of time.

We also love the suggestions and feedback we've been getting and you will soon see some of the things you've said to us integrated into Frites'N'Meats.

So what will you see? We will definitely be introducing daily Burger specials featuring meats other than Angus & Wagyu. We will also be kicking it up on the Frites end.

But most importantly, we want to hear from you. Really. Tell us what you think of what we're doing. Love us or not, any feedback from you will only help us get better. We want to know.

We'd love to have this blog become a place where through our communication with you, we become the best we can be and achieve the goal we set for ourselves - Saving the World One Burger At a Time

Have a great week. We hope you'll visit us.


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